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Break out Room Pre-Read Script


Scripts Training Material

ATTENTION: All VE’s please mute your microphone at this time.

Before we begin, we want to bring your phone into the session. Is your phone and iPhone or something else?
(If it is an iPhone ask them to click on cancel)
(If it is something else, ask them to click on your image, not any of the selections in the dialogue box)



BEGIN BELOW FOR INDIVIDUAL READING OF INSTRUCTIONS*

Is anyone using a Mac computer?
Look across your task bar for any dots under the applications. The only apps that may have a dot under them are the finder, Calculator, and Zoom apps. You MUST use force quit to close any extra apps. Look at the top left corner of your screen for the apple, then the fifth item down is force quit. Give me a thumbs up when you have completed this task.
*PAUSE AND VERIFY THEY FOUND IT*

Hold your command key and click all items other than finder, calculator, and zoom. Then click force quit. Give me a thumbs up when you have completed this task.
*PAUSE AND VERIFY THEY FOUND IT*

Please create a new folder on your desktop and move all of the icons into that folder. Give me a thumbs up when you have completed this task.
*PAUSE AND VERIFY THEY FOUND IT*

In the top on your menu bar you will see a left and right switch which is called the “Control Center”, please click on it and turn on Do Not Disturb for one hour. Give me a thumbs up when you have completed this task.
*PAUSE AND VERIFY THEY FOUND IT*



Is anyone using a PC?
Look across your task bar for any bars or lines under the applications. The only apps that may have a line under them are the Calculator and Zoom apps. You will also need to go to the bottom right-hand corner of the screen and look to the right of the time and date. You are looking for a text balloon, it may or may not have a number on it, and right click on it. Then click focus assist followed by clicking priority only. Give me a thumbs up when you have completed this task.
*PAUSE AND VERIFY THEY FOUND IT*

Right click on the task bar to open Task Manager. (If this fails click CONTROL-SHIFT-ESCAPE all at once) Make sure all applications are closed except the ones we are using. Give me a thumbs up when you have completed this task.
*PAUSE AND VERIFY THEY FOUND IT*

Right click in a blank area on your desktop, then click, “View”. Uncheck, “show icons”. Give me a thumbs up when you have completed this task.
*PAUSE AND VERIFY THEY FOUND IT*