Our Examiners are all volunteers, not employees. This is not a business, so we do not provide instant responses via email or phone. To reach us, please email the address provided at the bottom of each page. Given that our volunteers have regular jobs, responses may take up to 24 hours, excluding holidays or system outages.
Please refrain from contacting us or the FCC about your license status until ten business days have passed. For quick answers, refer to our FAQ section. Additionally, some of our retired members actively monitor our Facebook Group and can assist with questions there. Use the Facebook button on the Home Page to join the group.
Know the Rules for ONLINE Exams:
YOU CANNOT USE ANY OF THE FOLLOWING FOR ONLINE EXAMS:
Paper
Pen or pencils
Calculators
Multiple monitors
iPads or Notebooks
Chromebooks
Linux based computers (only Mac OS or Microsoft OS)
ANY Bluetooth devices!
External Keyboards or Mouse on Laptops
YOU CANNOT WEAR ANY OF THE FOLLOWING DURING AN ONLINE EXAMS:
Polarizing glasses
Sunglasses
Hats or caps
Watches
Neck loops
Ear bud, EarPods, or Ear wigs
Headphones
ANY Bluetooth devices!
Any Eletronics
YOU CANNOT HAVE ANY OF THE FOLLOWING IN THE ROOM OR VISIBLE FROM YOUR TESTING AREA?
ANY Ham related items.
Charts
Formulas
Notes
Papers related to the exam including your PIN or instructions for the exam
Drinks or food of any kind
Any people or pets
Calculators
Notepads or paper
External Keyboards or Mouse on laptops
Docking Stations
Unusual Wires
Cameras
External Microphones
Homepods or smart devices
YOU MUST DO THE FOLLOWING DURING AN ONLINE EXAM:
Follow all instructions outlined on the website for online exams
Provide a physical state-issued driver’s license, state-issued non-driver’s photo ID, or US Passport (No Digital ID’s)
Minors must provide ID as well along with their parent presenting their ID
Minors must have completed a COPPA form and emailed it in prior to exam.
You must have an FRN for online exams, but do not bring it to the online sessions
You may not talk during the exams or mouth the words even if no sound is coming out
Keep both hands on the keyboard area in view of phone camera
Always keep eyes on the screen only.
You must always have audio and video on your laptop operational during the exam
You must use a cellphone camera viewing across your laptop from a 90-degree angle. That clearly shows your keyboard, you, and the computer.
Turn OFF Bluetooth on all your devices.
Disconnect any peripherals from your devices.
Turn on DND (Do Not Disturb)
Use only the A, B, C, and D Keys to select your answer.
WE WILL NOT TEST IN THE FOLLOWING SITUATIONS:
We test US Citizens and those with a US Passport or qualifying documentation as listed in the ID requirements. Failure to provide approved ID will result in exam fee forfeiture.
We require a Driver’s License or State Issued ID. This must be an unexpired ID issued within the last five years or a Star ID issued within the last ten years. A US issued Passport with additional paperwork may be considered. If your identification is expired, you will need to get prior approval for the exam.
We will not test anyone outdoors or in any place other than a room that can be secured.
We will not test people in vehicles of any type whether moving or stationary.
A noisy environment will void your exam. This includes children, machinery, traffic, etc... You would not be permitted to have anyone with you at an in-person exam and the room has to be quiet. We expect the same an online exam. Even if the noise would not distract you, it will interfere with the exam and examiners proctoring the test. Therefore, you need to insure a quiet distraction free environment for the full duration of the exam. Find a sitter, send the people outside, find another location, or attend an in-person exam.
WE REQUIRE THE FOLLOWING IDENTIFICATION FOR ONLINE EXAMS:
For adults one legal photo ID (identification) from the list below:
State issued Driver’s License (issued within the last five years or an unexpired Star ID) (must have your valid current residential address, no business, mail service, or non-residential addresses)
State issued Photo ID card (Unexpired with your valid residential address)
US Government issued Passport (No non-US passports)
NOTE: Any identification presented must be a physical ID. *NO Mobile ID, digital ID, photo, photocopy, facsimile, or other virtual type identification will be accepted.
• Students/minors without a photo ID needs to bring one of the above items or one of the items from the list below ONLY if a legal guardian presents their photo ID and identifies themselves verbally along with the student/minor; otherwise, non-photo IDs are required. Minor children (under the age of 13) must be accompanied in the room by an adult during the test.
The student/minor must present one of the following documents in addition to the parent or legal guardians ID from the list above:
Non-photo State ID card (some states still have them)
Birth certificate (must have the appropriate seal)
Social security card
Minor's work permit
School ID card
School or Public Library card
REPORT CARDS ARE NOT ACCEPTABLE.
Privacy Information:
Please know that getting a ham radio license will make your name and address become public information when the new license is issued. See details here: http://www.arrl.org/fcc-licensee-privacy. Social security numbers, phone numbers, and email addresses are never published. If you need to use a PO Box for mailing purposes on your Form 605, you may email your physical address to vetesting@yahoo.com in advance and state your reason and preference of keeping your physical address private. Put in the subject line, “Physical Address for Non-Public Record Only.”
Contact Us:
Our Examiners are all volunteers, not employees. This is not a business, so we do not provide instant responses via email or phone. To reach us, please email the address provided at the bottom of each page. Given that our volunteers have regular jobs, responses may take up to 24 hours, excluding holidays or system outages.
Please refrain from contacting us or the FCC about your license status until ten business days have passed. For quick answers, refer to our FAQ section. Additionally, some of our retired members actively monitor our Facebook Group and can assist with questions there. Use the Facebook button on the Home Page to join the group.